ParTech 740 - Technical Support and Service; Returning Equipment for Repair

740 Portable Suspended Solids
18 Technical Support
Technical Support is available by phone, fax, or email, the details of which are shown
below.
• Phone: +44 (0) 1726 879800
• Fax: +44 (0) 1726 879801
• Email: techsupport@partech.co.uk
• Website: www.partech.co.uk
To enable us to provide quick and accurate technical support please have the following
information ready when you contact us:
• Serial Number or original purchase details
• Sensor Type, and Serial Number
• Application details
• Description of fault
18.1 Returning Equipment for Repair
If equipment needs to be returned to Partech for repair or service the following address
should be used:
SERVICE DEPARTMENT
PARTECH INSTRUMENTS
ROCKHILL BUSINESS PARK, HIGHER BUGLE
ST AUSTELL, CORNWALL, PL25 3NN
UNITED KINGDOM
Please include the following information with the returned equipment. Also ensure that
sensors are adequately protected for transportation (Advice on packing can be
provided by our service department).
• Contact name and phone number
• Return address for equipment
• Description of fault or service required
• Any special safety precautions because of nature of application
172430IM-Iss07.odt 172430IM-Iss07 Issue Date 23/10/2014 Page 39 of 46