4
support@pax.us
(877) 859-0099
www.pax.us
18 SETTING UP COMMUNICATIONS ................................................................................................................. 33
18.1 WI-FI CONFIGURATION .................................................................................................................................... 34
DHCP .................................................................................................................................................. 34
Static IP .............................................................................................................................................. 37
Manual Static IP ................................................................................................................................ 41
Proxy .................................................................................................................................................. 46
18.2 CELLULAR COMMUNICATION ............................................................................................................................. 51
Installing a SIM Card .......................................................................................................................... 51
Setting Up Cellular Service ................................................................................................................. 53
19 FREQUENTLY ASKED QUESTIONS .................................................................................................................. 55
19.1 DOES THE E800 SUPPORT BLUETOOTH COMMUNICATION AND PERIPHERALS? ............................................................ 55
19.2 WHAT IS THE E800 OPERATING SYSTEM? ............................................................................................................ 55
19.3 DOES PAX USE ANDROID ENTERPRISE OR STANDARD ANDROID IN ITS TERMINALS? ...................................................... 55
19.4 WHAT TYPE OF PROCESSOR DOES THE E800 HAVE? ............................................................................................... 55
19.5 WHAT SIZE IS THE THERMAL PAPER ROLL? ............................................................................................................ 55
19.6 CAN I GET A NEW PRINTER INSTALLED ON-SITE OR DO I NEED TO RETURN IT TO PAX FOR SERVICE? .................................. 55
19.7 WHAT IS THE SPEED OF THE E800 PRINTER? ......................................................................................................... 55
19.8 IS THE PRINTER ON THE E800 A STANDARD FEATURE OR IS IT OPTIONAL?.................................................................... 55
19.9 HOW DO I TURN THE E800 ON AND OFF? ............................................................................................................ 55
19.10 WHAT KIND OF BATTERY IS INSIDE THE E800? CAN I UNPLUG THE TERMINAL AND USE BATTERY POWER? ..................... 56
19.11 CAN I USE THE PRINTER WHEN THE E800 IS RUNNING ON BATTERY POWER? ........................................................... 57
19.12 HOW LONG DOES THE E800 BATTERY TAKE TO RECHARGE? ................................................................................. 57
19.13 IS THE E800 AVAILABLE IN OTHER COLORS? ..................................................................................................... 57
19.14 HOW DO I ADJUST THE BRIGHTNESS OF THE DISPLAY? ......................................................................................... 57
19.15 DOES THE E800 HAVE A CAMERA? ................................................................................................................. 58
19.16 WHAT IS THE SCREEN RESOLUTION? CAN I CHANGE THE SCREEN RESOLUTION? ....................................................... 58
19.17 HOW DO I CHANGE THE VOLUME ON AN E800? WHERE ARE THE VOLUME CONTROL BUTTONS? ................................ 58
19.18 HOW ARE THE PORTS ON THE COMMUNICATION BOX, LIKE THE CASH DRAWER, CONFIGURED? ................................... 59
19.19 WHAT TYPE OF MAINTENANCE, IF ANY, NEEDS TO BE PERFORMED ON THE E800 PRINTER? ........................................ 59
19.20 HOW SHOULD THE E800 BE CLEANED? WHAT CLEANER SHOULD BE USED? ............................................................ 59
19.21 HOW ARE SIM CARDS AND MICRO SD CARDS INSTALLED? HOW ARE THEY CONFIGURED? ........................................ 59
19.22 WHAT ARE THE DIMENSIONS OF AN E800? ...................................................................................................... 59
19.23 HOW MUCH DOES AN E800 WEIGH? .............................................................................................................. 59
19.24 WHAT IS THE PAXSTORE? .......................................................................................................................... 59
19.25 CAN THE E800 DOWNLOAD APPLICATIONS FROM THE PAXSTORE? .................................................................... 60
19.26 WHAT SOFTWARE COMES LOADED ON THE E800 WHEN IT IS DELIVERED FROM THE FACTORY? ................................... 60
19.27 WHAT IS PDM? ......................................................................................................................................... 60
20 PAX CUSTOMER SUPPORT ........................................................................................................................... 61
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