P550c Operation Manual
5 System setup
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Software versions: Lists the installed versions of various firmware and software components. This
information may be needed by Pearpoint support staff for diagnostic purposes.
Equipment logs: If any errors have occurred with parts of the system, the P550c controller will log the
issues here.
System info: Lists Serial number(s), IP addresses and MAC addresses.
Application debug log: Use this setting to view and export log files. These logs are used by Pearpoint
support staff to diagnose controller issues.
Diagnostics: This screen displays status data for various system components. This data can be used by
Pearpoint support staff to diagnose controller issues.
Format USB disk: Use this setting to reformat your USB memory stick to FAT32. .
The controller does not support USB memory sticks that have an NTFS file system. If your USB
memory stick uses NTFS, you will need to reformat it before you can export your surveys to the
memory stick.
Caution: Reformatting your USB memory stick will erase any files currently saved on the stick.
Factory reset: Resets your controller to its factory settings.
Caution: Resetting the controller will erase all your surveys, also system settings, personal
preferences and your company details.
Feature enable menu: Use this menu to install feature-enabling certificates such as WinCan. To add the
ability to create WinCan-compliant survey reports follow these steps:
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