Pentair COLOR SYNC - Frequently Asked Questions

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Color Sync Controller Pentair Home app User's Guide
Frequently Asked Questions
• How do I pair my device via Bluetooth® wireless technology: Turn on
Bluetooth on your wireless smart phone.
• How do I know what WiFi router I’m connected to? Check the Device
Settings page to verify that WiFi is connected. See page 17.
• How do I know if I have good Wifi signal strength? See page 17.
• Reset Network name, WiFi credentials on the device: See page 17.
• I can’t connect to my home network: Be sure that your home router is
2.4 GHz. Also check your home router SSID and password. See page 22.
• What do I do if my device is disconnect from WiFi? Check your WiFi
connection with your home network router. See page 17.
• Reset password: See Login Page, page 21.
• How do change my profile: See Edit Profile on page 17.
• How do I change the measurement units (US or Metric) ? See page 17.
• My Lights are not on: Check the WiFi/BL LED is on (Green). Check that
your home network router is on. See Troubleshooting on page 24.
• The Controller Green WiFi/BL LED is not on: Check that you are
connected to your home network router. See page 23.
• How do I turn a my lights ON/OFF?: On the main lights screen tap the
ON/OFF Green button to toggle the light on or off Grey button). See
page 12.
• How do I add another Color Sync device: See page 5 Add Device.
• How to enable/disable notifications: See page 17.
• What is the difference between Notifications and Alerts? See page 18
and 17.
• What is the Dashboard? The home screen. See page 2, and 16.