32 User manual
6 Trouble-
shooting
Find the most common problems you
could encounter with your SpeechExec
softwre in the following tble. If you
re unble to solve the problem with
the informtion below, contct the
supporting Philips prtner you purchsed
the softwre from.
Problem Possible cuse Solution
The operting system stops
responding fter restrt.
• Using the Philips
SpeechMike together
with certin USB
hubs my cuse the
operting system to stop
responding when the
computer is strted.
• Unplug the SpeechMike
before strting the
computer nd reconnect
it fterwrds. We
recommend replcing the
USB hub or connecting
your SpeechMike directly
to the USB port of the
computer.
The SpeechMike is
completely without
function.
• Some computer providers
limit the output power
of USB ports to 100mA.
These ports my not
provide enough power
for the SpeechMike to
function properly.
• Use the AC chrger.
• Connect the SpeechMike
vi the self-powered hub.
The SpeechMike is
connected to the computer
but sound will ply on the
computer’s speker only.
• Windows cn support
more thn one plybck
device t time.
However, if you disble
the device for plybck,
it is lso disbled for
recording.
• Chnge the plybck
settings vi Strt >
Control Pnel > Sound >
Plybck
or
right-click the speker
icon on your toolbr nd
select Plybck devices.