Philips VR400 - 8 Before You Call an Engineer

If, contrary toexpectation, you have anyproblems using this
video recorder, itmay be caused by one of thereasons
mentioned below. You can alsocall the customer service
centre in your country.
You will find the phone numberin the enclosed guarantee
leaflet.
Your video recorder doesnot respond to any buttonbeing
pressed:
• There is nopower supply: checkthe power supply
• A programmedrecording iscurrently being made:cancel the
programmed recordingwith the
TV/STANDBYm button.
• Continuous playbackis on: switchthe continuous playbackoff.
• There is atechnical problem: switchoff the mainspower supply
for 30 seconds,then switchit on again. If thisdoes not have any
effect, you can:
1. Switchoff the mains powersupply again.
2. Then switchit on whilst holdingdown the
STANDBY m button
on the video recorder.
3. Releasethe button when ’MENU’appears on the video
recorder display.All theinformation stored(TV channels, time
and date, TIMER) willbe cleared.
Cassette is jammedin the video recorder:
• Don’t use force.Pull out the mainsplug for amoment.
Remote control does notwork:
• Remote control notpointed toward the videorecorder: pointit at
the video recorder.
• Batteries haverun out: change the batteries.
• You have giventhe wrong remote controlcommand: read
’Switching remotecontrol command’in chapter ’Additional
functions’.
No picture when you playa cassette:
• There is norecording on the cassette:change the cassette.
• You have chosen thewrong programme numberon the TV for
playing cassette:on the TV, selectthe correct programme
number for thevideo recorder.
• The cable connecting theTV set and the videorecorder has
come loose:check the cable.
Poor picture qualitywhen you play a cassette:
• Your TV set isnot properlyadjusted.
• The cassette badlyworn or of poorquality: use newcassette.
• Tracking isnot properly adjustedor the videoheads are dirty:
turn to chapter ’PLAYBACK’and read the section ’Cleaningthe
video heads’.
The video recorder willnot record:
• The TV channel youwant to record isnot stored or youselected
the wrong programmenumber: checkTV channels stored.
• You have loaded acassette which cannot be recordedon: undo
the erase protectionon the cassette.
Programmed recording doesnot work:
• You have not setthe TIMER properly:check the TIMER blocks.
• You have programmedthe wrong timeor date: check timeand
date.
• You have put ina cassette that cannot be recordedon: undo the
erase protectionon the cassette.
• ’PDC’ or’VPS’ switched onbut ’PDC/VPS time’wrong: enter PDC
or VPS timeexactly to the minute.Have youraerial checked.
• After a ’programmedrecordingwith ’SHOWVIEW’,the
programme numberof the TIMER blockwill not agreewith the
required programmenumber: whenyou have confirmedthe
SHOWVIEW programmingnumber, confirmthe TIMER blockby
pressing the
TIMER button. Then change the programme
number displayedin the ’
PROG’ entryfield and confirmby
pressing the
TIMER button.
There is picture orsound interference on TV reception:
• Turn to chapter ’ADDITIONALFUNCTIONS’ and read ’PoorTV
reception - optimisingthe modulator’and ’Switchingoff the
modulator’.
• Have youraerial checked.
8. Before you call an engineer
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