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Pivot SHUTTLE - User Manual

Pivot SHUTTLE
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www.pivotcycles.com 1.877.857.4868
PIVOT SHUTTLE
Owner's Manual
Performance. Redened.
This manual is intended to provide you with the information
needed to get you on the trail. This guide will walk you through the
steps necessary to set up all the components and become familiar
with the Shimano STEPS E8000 System. This document contains
some helpful diagrams and reference material to make sure you
have everything necessary to maintain your Shuttle and enjoy it to
the fullest.

Table of Contents

Questions and Answers

  • S
    Sheila LaneJul 28, 2025
    What to do if the traveling speed cannot be detected on my Pivot Bicycle?
    • Y
      yatesjessicaJul 28, 2025
      If the traveling speed cannot be detected on your Pivot Bicycle, check that the speed sensor is installed correctly.
  • S
    Stephanie AllenAug 3, 2025
    What to do if the drive unit operation temperature is higher than normal on my Pivot Bicycle?
    • U
      uschaeferAug 3, 2025
      If the drive unit operation temperature is higher than normal on your Pivot Bicycle, stop using the assist function until the drive unit temperature drops.
  • C
    Cheryl FrankAug 11, 2025
    What to do if the torque sensor was not initialized properly on my Pivot Bicycle?
    • W
      William CastilloAug 11, 2025
      If the torque sensor was not initialized properly on your Pivot Bicycle, change the assist switch to the gear shifting switch and turn the power on again.
  • M
    Marisa RobinsonAug 19, 2025
    What to do if an electronic derailleur is installed in place of a mechanical derailleur on my Pivot Bicycle?
    • K
      kimberlydavisSep 12, 2025
      If an electronic derailleur was installed in place of a mechanical derailleur on your Pivot Bicycle, reinstall the derailleur for which the system is configured to support.

Summary

Quick Start Guide

Bike Set-up

Charging the Battery

Steps for charging the e-bike battery, including port location and indicator lights.

Powering the System ON and OFF

Procedure for turning the e-bike system on and off, including precautions.

Assist Mode Operation

Explanation of the three assist modes (Eco, Trail, Boost) and control.

Basic Operation

Assist and Shifter Switch Function

Details the function of the cycle computer and assist/shift switches with button mapping.

Operating the Cycle Computer

Shimano STEPS E8000 System

Connecting to E-Tube Project

How to connect the bike system to the E-Tube Project app or software.

Customize Menu in E-Tube Project

Update Firmware Menu in E-Tube Project

Battery Charging Notes

Important notes and precautions regarding battery charging and usage.

Removing the Battery

Step-by-step instructions for safely removing the e-bike battery.

Installing the Battery

Step-by-step instructions for safely installing the e-bike battery.

Troubleshooting

Cycle Computer Warning Codes

Lists warning codes displayed on the cycle computer and their remedies.

Cycle Computer Error Codes

Lists error codes displayed on the cycle computer and their remedies.

Battery LED Warning Codes

Schematics

Shimano STEPS E8000 System Schematic

Small Parts Table

Shuttle Wiring Diagram

Pivot SHUTTLE Specifications

General IconGeneral
SuspensionFull Suspension
Brake TypeHydraulic Disc
CategoryE-Bike
Wheel Size29"
GearsShimano XT
WeightApprox. 22.5 kg

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