Answer a Call When in a Call
When you’re in an active call and an incoming call arrives on the same or a different line, a call waiting
tone beeps, and the Incoming Call screen is displayed.
Procedure
» Select Answer.
This places the active call on hold, and the incoming call becomes active.
Answer Calls Automatically
You can set up your phone to automatically answer calls using the Auto Answer feature.
When enabled, the phone automatically answers all incoming calls using the speakerphone. Your system
administrator sets how many times the phone rings before it automatically answers the call.
The phone doesn’t automatically answer incoming calls if you have an active call already. When you put
your active call on hold or end it, the phone automatically answers the incoming call.
Procedure
1. Go to Settings > Basic > Preferences.
2. Select Auto Answer.
3. Select Auto Answer SIP Calls and select Yes.
4. Select Microphone Muted and choose Yes (the default setting) to mute the microphone for auto-
answered calls.
5. Select Video Mute and select Yes to mute the video when video calls are auto-answered.
6. Select Save.
Related Links
Features for Vision-Impaired and Blind Users on page 88
Features for Mobility-Impaired Users on page 88
Answer a Call on a Locked Phone
When you set up your phone to accept incoming calls when it’s locked, you can answer the calls by
entering a user password.
Procedure
1. On the Incoming Call screen, select Answer.
2. Enter your user password and select Enter.
The call connects.
Related Links
Locking Poly Trio on page 19
Audio Calls
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