What to do if Polycom IP Phone CX700 is not connected to the network?
If your Polycom CX700 IP phone isn't connecting to the network, check the following: * Ensure your phone is properly connected to the switch or router. * Confirm that the switch outlet has proper connectivity to your network. * Verify that DHCP is enabled in your system.
Why is my Polycom CX700 not ringing?
If your Polycom IP Phone isn't ringing, consider these solutions: * Adjust the ringing level from the front panel using the volume up/down keys. * Check the status of the handset, headset (if connected), and through the speakerphone. * Verify that the phone is logged in and registered with Microsoft Office Communication Server 2007.
What to do if the dial pad on Polycom IP Phone CX700 does not respond?
If the dial pad on your Polycom CX700 IP phone isn't responding, try these steps: * Check for a response from other feature keys or from the dial pad. * Place a call to the phone from a known working telephone. Check for display updates. * Check the termination at the switch or hub end of the network LAN cable. Ensure that the switch/hub port connected to the telephone is operational (if not accessible, contact your system administrator). * Before restarting your phone, contact your system administrator, since this may allow more detailed troubleshooting to occur before losing any current status information.
What to do if Polycom IP Phone CX700 is not recognized?
If your Polycom CX700 IP phone is not recognized, consider the following: * Make sure your username and password are correct. * If you change your password on the phone before the server attempts to reauthenticate, the phone will not be able to sign in to the server and will be left on the Sign In screen. Enter your old password in the Password field and press Sign in. * If your domain password has changed and the server attempts to reauthenticate, the phone will return to the Sign In screen. Enter your new password in the Password field and press Sign in. * Make sure time on your phone is correct if Kerberos is enabled in your system. * Make sure WINS server is enabled if Kerberos authentication is being used on the server.
How do I fix a Polycom IP Phone CX700 that is not recognized by the server?
If your Polycom CX700 IP phone isn't being recognized by the server, try the following steps: * Validate that your domain name is correct. * Ensure DHCP is configured to provide a DNS address as part of the DHCP response. * Ensure DNS has SRV records for the SIP service. * Ensure the SIP server is reachable from the Polycom CX700 LAN.
How to check if LAN cable is properly connected to Polycom CX700?
To check if the LAN cable is properly connected to your Polycom IP Phone, follow these steps: * Check the termination at the switch or hub (the end of the cable furthest from the phone). * Check that the switch or hub is operational (look for flashing link/status lights) or contact your system administrator. * Reboot the phone to attempt re-registration to the call server.
Why is there no audio on my Polycom CX700 IP Phone headset?
If you're not getting any audio on your headset with the Polycom IP Phone, it could be due to the following reasons: * The headset is not properly connected or turned on. * The volume may be set too low. Ensure that the headset is properly connected. Ensure that the headset amplifier (if required for your headset) is turned on and/or the volume is correctly adjusted. Verify that the phone is logged in and registered with Microsoft Office Communication Server 2007.
What to do if Polycom IP Phone CX700 is not in active state?
If the Polycom CX700 IP phone is not in an active state, try the following: * Press the keys more slowly. * Check with the system administrator to see whether or not the key has been mapped to a different function or disabled. * Make a call to the phone to check for inbound call display and ringing as normal. If successful, try to press feature keys within the call to access the Menu, for example. * Reboot the phone to attempt re-registration to the call server.
How to resolve Polycom IP Phone CX700 not recognized by the server’s certificate?
If the Polycom CX700 IP phone is not recognized by the server’s certificate, take these steps: * Ensure either time.windows.com is accessible or NTP is configured with appropriate SRV records created in DNS. * Ensure PKI enrollment objects have been created on AD to point to CA or CA delegate.
Why is there no audio on the Polycom IP Phone CX700 handset earpiece?
Power| power over Ethernet | IEEE 802.3af Class 2 |
|---|---|
| maximum power consumption | 13 Watts |
LCD Display| display size | 5.7 inches |
|---|---|
| display type | amorphous-TFT Active-Matrix Transmissive |
| display resolution | 320x240 |
Audio| frequency response | 30 – 20kHz |
|---|---|
| signal-to-noise ratio | 78 dB (@ 1kHz) |
| dynamic range | >80 dB (@ 1kHz) |
| total harmonic distortion + noise | <0.08% (@ 1 kHz) |
Operating Environment| operating temperature range | -10°C to 40°C |
|---|---|
| relative humidity | 80% max (non-condensing) |
| operating altitude range | -304.8 meter to 3962.4 meter |
Weight and Dimensions| dimensions when not tilted | 252.7 x 268.6 x 91.3 mm |
|---|---|
| dimensions when tilted up | 193.2 x 268.6 x 192.1 mm |
| unit weight | 2.1 kg |
| handset weight | 200 g |
| shipping weight | 2 kgs |
Lists all components included in the Polycom CX700 IP phone package.
Provides step-by-step instructions for physically setting up the phone.
Details how to connect the phone to the network using Ethernet.
Explains how to connect the phone to a computer via USB for enhanced functionality.
Outlines the advanced functionalities and features of the Polycom CX700 IP phone.
Step-by-step guide on how to log in to the phone to place calls.
Overview of how to adjust fundamental phone settings like date, time, and language.
Instructions on how to lock and unlock the phone for security.
Guide to changing the phone's personal identification number.
How to initiate outgoing calls using various methods.
Steps to answer incoming calls using handset, speakerphone, or headset.
Common issues and solutions related to powering on and starting the phone.
Solutions for problems encountered when making or receiving calls.
Solutions for problems with audio output on the handset or headset.
Troubleshooting issues related to the Microsoft Lync 2010 client integration.
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