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Polycom RealPresence Trio 8500 - Answer an Intercom Call; Decline an Incoming Call; End an Audio Call; Holding and Resuming Calls

Polycom RealPresence Trio 8500
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Horizon | Polycom RealPresence Trio 8500 Full User Guide
© Gamma 2015. All rights reserved. Confidential
Answer an Intercom Call
When you receive an intercom call, the call is answered automatically using the speakerphone.
If the phone is set up to answer intercom calls with your microphone muted, you need to unmute your
microphone before responding to the call.
Procedure
1. After the call is answered, press Mute and reply.
Decline an Incoming Call
You can decline an incoming call and send the call directly to voicemail.
Declined calls display in the Missed Calls list in Recent Calls. You cannot reject calls for shared lines.
Procedure
1. In the Incoming Call screen, select Decline.
End an Audio Call
You can end an active call on the system at any time.
However, you cannot end calls on hold. You must resume held calls before ending them.
Procedure
1. Do one of the following:
Tap Hang Up .
In the Calls screen, select the call and tap Hang Up .
In the Calls screen, select a held call, tap Resume , and tap Hang Up .
Holding and Resuming Calls
When you are in a call, you can place an active audio call on hold and resume the call.
When you place a call on hold, the Mute key indicators on the system and microphones are red. When you
are placed on hold, the Mute key indicators on the system and microphones flash green.

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