Polycom RealPresence Trio 8500 - Transfer a Call; Transfer a Call Using Consultative Transfer; Cancel a Transfer

Page 20 of 33
Horizon | Polycom RealPresence Trio 8500 Full User Guide
© Gamma 2015. All rights reserved. Confidential
Transfer a Call
How you transfer a call on Polycom Trio 8500 varies depending on the default transfer type.
Procedure
1. During a call, do one of the following:
When the default type is Blind, select Transfer and dial a number or select a contact from Recent Calls
or Contacts.
When the default type is Consultative, tap Menu and select Transfer . Dial a number or select a
contact from Recent Calls or Contacts.
The call is transferred automatically.
Transfer a Call using Consultative Transfer
How you transfer a call using Consultative Transfer varies depending on the default transfer type set on the
Polycom Trio 8500 system.
Procedure
1. During a call, do one of the following:
If the default type is Consultative, select Consult and dial a number or select a contact from Recent
Calls or Contacts. Select Complete Transfer after speaking with the contact.
If the default type is Blind, tap Menu and select Consult . Dial a number or select a contact from
Recent Calls or Contacts and select Complete Transfer after speaking with the contact.
Cancel a Transfer
If a contact does not answer the transfer or you want to remain speaking with the contact on your line, you
can cancel the transfer before it is complete.
Procedure
1. Select Cancel.
The call is not transferred and becomes active.