You may also send callers directly to an extension’s voicemail box. This can only be
done, using extensions of the phones in your business group. To send a call directly to
voicemail, precede the transferred extension with a 7:
1. Press the Transfer soft-key.
2. Dial 7 followed by the extension you’re transferring to.
3. Press the Send soft-key.
4. Wait for the greeting to begin and then press the Transfer soft-key.
Direct Call Pickup
Directed call pickup allows you to answer another phone in the ofce from your own
telephone. To perform a directed call pickup:
1. Dial *12 followed by the extension you’d like to answer
2. 7. Press the Send soft-key.
Conference
Conference calling allows three people to be merged onto one phone call by bringing
two different calls together. To perform a conference call:
1. Press the More soft-key
2. Press the Conference soft-key.
3. Dial the phone number or extension you’d like to conference.
4. Wait for the third party to answer.
a. When answered, you may consult with the third party prior to conferencing.
5. When ready to conference, press the More soft-key followed by the Conference
soft-key.
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