Polycom VVX 500 - Call Forward

Call Forward
If you will be out of the office, you may want to send your calls to another number. You ma
send calls to another extension or
number. If any voicemail
messages are left, they will not be on your business line
on the forwarding destination voicemail.
 Call Forward Always
o
Forwards all calls immediately
 Call Forward No Answer
o
Forwards all calls after ringing the desk phone
 Call Forward Busy
o
Forwards all calls if the phone is in Do Not Disturb
If you have multiple phones
programmed
softkey. You will need to use Feature Access Codes (see below under
Call Forward For Single Phone
Users
To Enable/Disable
Call Forwarding
 Tap the Forward
softkey
1.
Call Forward “Always”
2.
Call Forward “No Answer”
3.
Call Forward “Busy”
 Tap one of the options

Enter the Call Forward destination
 Tap the Enable or
Disable

There will be a forward message displayed near the clock at the top right.
Call Forwarding For Multi-
Phone Users
Call Forward Always
To enable

While the phone is idle, d
 Enter
the number you want to forward to

Press the speakerphone button

Listen for the prompt, “Call Forwarding Always Service has been activated

The call will automatically disconnect
Polycom VVX 500 & VVX 600
Long Format Guide
V1.2 10-3-13
If you will be out of the office, you may want to send your calls to another number. You ma
send calls to another extension or
a number outside of the office system, including
messages are left, they will not be on your business line
on the forwarding destination voicemail.
There are three flavors of Call Forward:
Forwards all calls immediately
Forwards all calls after ringing the desk phone
Forwards all calls if the phone is in Do Not Disturb
programmed
with your extension, you will not have a
softkey. You will need to use Feature Access Codes (see below under
Multi-
phone Users
Users
Call Forwarding
softkey
to view this menu:
Call Forward “Always”
Call Forward “No Answer”
Call Forward “Busy”
Enter the Call Forward destination
Disable
softkey
There will be a forward message displayed near the clock at the top right.
Phone Users
While the phone is idle, d
ial *72
the number you want to forward to
Press the speakerphone button
Listen for the prompt, “Call Forwarding Always Service has been activated
The call will automatically disconnect
Page 10 of 15
If you will be out of the office, you may want to send your calls to another number. You ma
y
a number outside of the office system, including
your mobile
messages are left, they will not be on your business line
; they will be
There are three flavors of Call Forward:
with your extension, you will not have a
Forward
phone Users
).
There will be a forward message displayed near the clock at the top right.
Listen for the prompt, “Call Forwarding Always Service has been activated
successfully”