Polycom VVX 500 - Call Hold; Voicemail

To Answer a Second Call/
Call W
A second incoming
call will be indicated by both
Incoming Call.
To answer the second call:

Let your first caller know you want to pick up another call
 then tap the Answer
onscreen
The active call will be
displayed on the screen

To resume the original call,
 Tap the End Call
softkey on an active call to

Your second call will remain on hold and you must
that call
Call Hold
To put an active call on hold,
tap
To pick up the call from hold,
tap
Voicemail
The first time you call your voicemail, you need to set up a new passcode
(not a greeting, just your name)
. Simply follow the prompts.
Welcome Letter with your temporary passcode.
phone number
to check messages from home
From Your VoIP Phone
 Tap the Envelope icon
(top left of screen)

Enter your passcode and press #
From Any Phone
 Dial your extension or
personal direct telephone number
up
 Press Star (*)

Enter your passcode and press #
OR
 Dial the v
oicemail portal telephone number
 Enter your extension

Enter your passcode and press #
To check a general voicemail box
 Tap the Envelope icon
(top left)
 Press Star (*)
 Dial
the general voicemail box extension
Polycom VVX 500 & VVX 600
Long Format Guide
V1.2 10-3-13
Call W
aiting
call will be indicated by both
an audible beep a
nd an onscreen display of
To answer the second call:
Let your first caller know you want to pick up another call
and
onscreen
button or Answer softkey
displayed on the screen
above the held call.
To resume the original call,
Tap the held call, and then tap the Resume
softkey
softkey on an active call to
disconnect that call
Your second call will remain on hold and you must
tap the Resume
softkey to
tap
the Hold softkey.
tap
the Resume
softkey. Pick up the handset after
The first time you call your voicemail, you need to set up a new passcode
and
record your name
. Simply follow the prompts.
You should have received a
Welcome Letter with your temporary passcode.
Ask your administrator for
the voicemail portal
to check messages from home
.
(top left of screen)
Enter your passcode and press #
personal direct telephone number
and wait for the voicemail to pick
Enter your passcode and press #
oicemail portal telephone number
Enter your passcode and press #
To check a general voicemail box
(top left)
the general voicemail box extension
, then the passcode followed by
Pound
Page 7 of 15
nd an onscreen display of
an
softkey
softkey to
to pick up
softkey. Pick up the handset after
Resume.
record your name
You should have received a
the voicemail portal
and wait for the voicemail to pick
Pound
(#)