Entries under Product Information
Product Information Example Values
IP Address 192.168.15.196
Model VVX 450
OBi number 723 475 355
MAC Address 9CADEFB00012
WiFi MAC Address 00E04C3C2AFC
Serial Number 88M08NAZZZZj
Software Version 6.0.0 (Build: 4526.1311)
Hardware Version 1.0
Customization Status Generic
Up Time 2 Days 0:19:30
Reset the Phone to Factory Defaults
If permitted by your phone administrator, you can reset all phone settings to factory default values.
Procedure
1. On your phone, select Home.
2. Go to Settings.
3. Press the Factory Reset soft key.
Updating the Phone Firmware
Occasionally the phone's firmware requires an update to receive new features, enhancements, and bug
fixes.
The firmware update process is designed to be simple. There are multiple options to update your phone's
firmware.
Related Links
Icons and Status Indicators on page 22
Update Firmware from the Interactive Voice Response Menu
Call into the Interactive Voice Response menu to update your phone's firmware.
Procedure
Maintaining VVX Business IP Phones, OBi Edition
Polycom, Inc. 76
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