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Error Code Troubleshooting
This section contains the following Error Code and Troubleshooting information:
Troubleshooting Input Power & Control Error Codes
Troubleshooting the 3 Phase AC Drive Motor System
Troubleshooting the Incline System
Troubleshooting Communications Errors
Running Belt & Deck Troubleshooting
Troubleshooting the Auto Stop Feature
In addition to details about each of the error codes, possible causes and remedies. At the end of
each error description will be a description of the expected status of the ASL and the MCL.
Troubleshooting Input Power & Control Error Codes
This section provides information about the following error codes: input power (error 10, 15 & 16)
conditions, Console controls (stuck key & 80-83), or processor/memory (error 9 & 11) conditions.
These are errors that although they are valid to the proper function of the machine, are not part
of a specific treadmill base system (lift system, drive system, deck & belt system, etc…). Follow
the steps for error code 10, 11, 12, 14, 15, 16, 80, 81, 82, or 83 on the following pages.
Error 10 – Line Frequency out of Acceptable Range
MCL – Green
ASL – Yellow Solid
Description
Line frequency is outside a range of 45Hz to 65Hz
Possible Causes
This error message almost always indicates a problem with a generator starting up
The input AC voltage is too low.
Possible Remedies
Check if the treadmill was running off of a backup generator or backup power source.
Check the line frequency.
Check the line voltage.
Check with the club to see if there have been any brown-outs lately.
Error 11 - Watchdog (Upepr PCA) Low Voltage
MCL – Green
ASL – Yellow Solid
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