Pulse-Eight neo:X+ - Page 88

Pulse-EightDiscontinuedProduct-Insecondorthirdyearof
warranty
1.Contactsupportviaphoneoropeningasupportticket.Pulse-Eightwilltrytohelptroubleshootand
resolvetheissueremotely.
2.IfunabletoresolvethefaultremotelyPulse-Eightwillscheduleacollectionforthefaultyitemona
dateconfirmedwiththedistributor.ThefaultyitemwillbereturnedtoPulse-Eightandrepaired.Once
repairedthiswillbedispatchedbacktothedistributor.Ifnofaultisfoundthedistributorwillbeinvoiced
forthecouriercharges.Ifhavingtheitemsentbackwillcauseaninconveniencetotheenduseraloan
unitforthedurationoftherepaircanbearrangedatthediscretionofPulse-Eight(subjecttoavailability).
Pulse-EightCurrentorDiscontinuedProduct–OutofWarranty
1.Contactsupportviaphoneoropeningasupportticket.Pulse-Eightwilltrytohelptroubleshootand
resolvetheissueremotely.
2.IfunabletoresolvethefaultremotelyPulse-Eightcanarrangefortheunittoberepaired,costofthe
repairwillbechargedtotheDistributor.