Quantum DXi6900

Chapter 8: Alerts
Quantum DXi6900 User’s Guide 202
Figure130:Ticket Analysis
3. In the AnalysisInformation box, enter all relevant information about actions taken to resolve the
issue.
4. Click Apply.
SendingaServiceTicket
Send a service ticket to send the ticket details to an e-mail address. You can also add optional comments to
the e-mail.
Note:To enable the DXi6900 to send e-mail, you must specify an outgoing e-mail server (see Server
on page 291).
To send a service ticket:
1. In the list of service tickets, click the ticket number.
2. Click Email at the bottom of the page.
The EmailTicketInformation section displays at the bottom of the page (see Figure 131 on the next
page).