Rae ToxiRAE Pro - Troubleshooting

ToxiRAE Pro User’s Guide
59
19. Troubleshooting
Problem
Possible Reasons & Solutions
Cannot turn on power
Reasons: Depleted battery.
Defective battery.
Solutions: Replace battery.
Lost password
Solutions: Use ProRAE Studio II
software to change the
password.
Call Technical Support
at +1 408-752-0723 or
toll-free at
+1 888-723-4800
Reading abnormally
Low
Reasons: Calibration Adapter is
attached.
Incorrect calibration.
Solutions: Remove Calibration
Adapter.
Calibrate the ToxiRAE
Pro.
Buzzer, LEDs, or
vibration alarm
Inoperative
Reasons: Alarms may be turned
off.
Blocked alarm port.
Bad buzzer, LEDs, or
vibration alarm.
Solutions: Enable alarms in the
Buzzer & Light section
of the Alarm Settings
sub-menu in the
Programming menu.
Unblock alarm port.
Call authorized service
center.