16 | Inspiration and help
Original user’s manual 67 / 84
16.4 Service-related help
16.4.1 Transmitting service data to ConnectedCooking automatically
If your unit is connected to ConnectedCooking, you can set it to transmit service
data to ConnectedCooking automatically at regular intervals.
a Start by connecting your unit to ConnectedCooking.
1. Press this button:
2. Press this button: ConnectedCooking
3. Next to Transfer service data automatically, click ON
>> Service data will now be transferred to ConnectedCooking automatically. You
can view that data on connectedcooking.com or through the
ConnectedCooking app.
16.4.2 Querying service data
1. Press this button:
2. Press this button: Service
> You can access the following information:
n
Information on unit type/software
The unit model, build number, and currently installed software will be shown
here.
n
ChefLine: Hotline - Chef
The ChefLine
®
phone number will be displayed here.
n
Hotline - Service
The phone number for your service partner will be shown here.
n
Service interface (technician)
This is for accessing the service interface.
n
Software update info
This shows you which software version is currently installed, and whether a
new software update is available.
n
Installed software versions
Among other things, this provides information on installed software versions,
user’s manual and cooking paths.