16 | Inspiration and help
68 / 84 Original user’s manual
16.5 Troubleshooting
You can swipe error messages aside if they appear while you are waiting for help.
The error messages will be minimized and shown on the side of the display as a
red symbol. Tapping that symbol will display the error message in original size
again.
16.5.1 Error messages
Please contact your RATIONAL Service Partner regarding all error messages.
Always have the serial number for your unit at the ready. You can find the serial
number on the identification label.
Error message Cause Cooking possible
Service 10 SC automation is
malfunctioning.
Yes
Service 11 The water intake for the
steam generator is
malfunctioning.
Yes
Service 12 The water measurement
system is malfunctioning.
Yes
Service 13 Detection of the water level
in the steam generator is
malfunctioning.
Only hot air mode is
available.
Service 17 Unit type error. No
Service 20.1 Temperature probe
defective.
No
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