ray FACE - Page 83

RAYFace Appendix B. Messages
83
Message
Cause
Guide
Unable to reconstruct
the captured data in 3D
model.
The scanned data has
been corrupted.
If captured data cannot be found or if the
subject was properly captured and the
scanned data has been corrupted.
This data cannot be recovered. Capture
again.
Unable to acquire 3D
information of the
subject.
Captured without a
subject.
Verify that subject has been captured
properly.
Capture is not in
progress.
An error occurred while
preparing to capture.
Leave the capture mode and try again.
Invalid captured data.
There is a problem with
the camera while
preparing to capture.
Restart the device.
If the problem persists even after restart,
contact your sales representative.
A capture is in
progress on another
computer.
A capture is in progress
on another computer.
Unable to capture at the same time while
capturing is in progress on another
computer. Exit the capturing mode on
another computer and try again.
If capturing is not in progress on another
computer, RAYFace may have
abnormally terminated. In this case, it
takes up to 5 minutes for the RAYFace to
disconnect from the scanner.
If the same error message appears,
restart the device.
Firmware version of
the scanner is not
compatible with
RAYFace.
Currently installed
firmware version on
RAYFace scanner is not
the version supported by
RAYFace software.
Update the scanner firmware.