Wuhan Raycus Fiber Laser Technologies Co., Ltd
User Guide of Global Version 2000 W CW laser
Raycus User Guide | Warranty, Return and Maintenance
In addition to the above, if there are any other questions or errors, please
contact Raycus to get help.
6 Warranty, Return and Maintenance
6.1 General Warranty
Raycus warrants that all Raycus fiber laser products are conformed to
applicable product specifications under normal use and are free from defects in
materials and workmanship.
The warranties start on the date of shipment from Raycus for a period of time
as set forth in the applicable purchase contracts or product specifications. Raycus
has the right to choose to repair or replace any product that proves to be defective
in materials and workmanship selectively during the warranty period. Only
products with particular defects are under warranty. Raycus reserves the right to
issue a credit note for any defective products produced in normal conditions.
6.2 Limitations of Warranty
The warranty does not cover the maintenance or reimbursement of our
product of which the problem results from tampering, disassembling, misuse,
accident, modification, unsuitable physical or operating environment, improper
maintenance, damages due to excessive use or not following the instructions
caused by those who are not from Raycus. The customer has the responsibility to
understand and follow this instruction to use the device. Any damage caused by
fault operating is not warranted. Accessories and fiber connectors are excluded
from this warranty.
According to the warranty, client should write to us within 31days after the
defect is discovered. This warranty does not involve any other party, including
specified buyer, end-user or customer and any parts, equipment or other products
produced by other companies.
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