Raymarine AXIOM 2 PRO - Touchscreen Troubleshooting; Miscellaneous Troubleshooting

Networkconnectionestablishedbutnodata
P
ossiblecausePossiblesolutions
Connectedtothe
wrongnetwork.
Ensurethatyourdevicesisconnectedtothecorrect
network.
Devicesoftware
incompatibility
.
Ensurebothdevicesarerunningthelatestavailable
software.
Itmaybepossible
thatthedevicehas
becomedefective.
1.Tryupdatingsoftwaretoalaterversion,or
2.tryreinstallingthesoftware.
3.Obtainnewreplacementdevice.
Mobileapplicationrunningslowlyornotatall
P ossiblecausePossiblesolutions
R aymarine®appnot
installed
Installmobileappfromrelevantappstore.
R aymarine®app
versionnot
compatiblewith
displaysoftware
Ensuremobileappanddisplaysoftwarearelatest
availableversions.
Mobileappsnot
enabledondisplay
Enable“Viewingonly”or“RemoteControl”as
requiredintheMobileAppssettingonyourdisplay.
19 .6Touchscreentroubleshooting
Problemswiththetouchscreenandtheirpossiblecausesandsolutionsare
describedhere.
Touchscreendoesnotoperateasexpected:
P
ossiblecausesPossiblesolutions
T
ouchLockis
enabled.
Swipeyourfingerfromlefttorightacrossthe
[Power]buttonswipeareatode-activatethe
TouchLock.
Screenisnotbeing
operatedwithbare
fingers,fore
xample
glovesarebeing
worn.
Barefingersmustmakecontactwiththescreen
forcorrectoperation.Alternativelyyoumayuse
conductivegloves.
Waterdepositson
thescreen.
Carefullycleananddrythescreeninaccordance
withtheinstructionsprovided.
19.7Miscellaneoustroubleshooting
Miscellaneousproblemsandtheirpossiblecausesandsolutionsare
describedhere.
Displaybehaveserratically(Frequentunexpectedresets/Systemcrashes
orothererraticbehavior):
86