Raymarine RAY90 - Wireless Troubleshooting

11.7Wirelesstroubleshooting
Beforetroubleshootingproblemswithyourwirelessconnection,ensurethatyouhavefollowed
theWirelesslocationrequirementsguidanceprovidedintherelevantinstallationinstructionsand
performedapowercycle/rebootofthedevicesyouareexperiencingproblemswith.
Wirelesshandsetnotpoweringup
PossiblecausePossiblesolutions
Wirelesshandset’sbatteryisnotcharged.1.Ensurethehandset’schargingholsteris
correctlyconnectedtoa12Vdcpower
supply.
2.Placethehandsetinthechargingholster.
3.Ensurethebatterysymbolisdisplayedon
thehandsetscreen.
Cannotfindnetwork
PossiblecausePossiblesolutions
Devicesnotpoweredorconnected.EnsuretheWirelesshubisconnectedtothe
HubconnectionontheRay90/Ray91Base
stationandthattheCasestationispoweredon.
Devicesoutofrangeorsignalbeingblocked.Movedevicesclosertogetheror,ifpossible
removetheobstructionsandthenrescan
availablenetworks.
Cannotconnecttohub
PossiblecausePossiblesolutions
Tryingtoconnecttothewrongdevice.Ensureyouaretryingtoconnecttothecorrect
device,youcanfindyourWirelesshub’sname
usingaWiredhandsetandgoingtothe
Wireless
hubset-upmenu,andlookingunderHubname
(
Menu>Set-up>Wirelessset-up>Wireless
hubset-up>Hubname).
Incorrectpassword.Ensureyouaretryingtoconnectusingthe
correctpassword,youcanfindyourWireless
hub’spasswordusingaWiredhandsetand
goingtothe
Wirelesshubset-upmenu,and
lookingunder
Password(Menu>Set-up
>Wirelessset-up>Wirelesshubset-up>
Password).
Bulkheads,decksandotherheavystructurecan
degradeandevenblockthewirelesssignal.
Dependingonthethicknessandmaterialusedit
maynotalwaysbepossibletopassawireless
signalthroughcertainstructures
1.TryrepositioningtheWirelesshubsothat
thestructureisremovedfromthedirectline
ofsightbetweenthedevices,or
2.UsetheWirelesshubantennaextension
accessory:A80541tomovethearea
coveredbyyourwirelesshub.
Troubleshooting
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