15
Troubleshooting
PROBLEM CAUSE ACTION/SOLUTION
Toilet does not fl ush or fl ush perfor-
mance is poor
Waste tank is full (tank indicator light
on wall switch is RED)
Clog at pump inlet
Solid object in macerator
Low voltage
Empty waste tank before continuing
to use toilet. Override full tank lock-
out may cause waste tank to over-
fl ow
Clear clog
Call Tecma at (800-521-3032)
Check for no more than 10% de-
crease in voltage when macerator is
running. If voltage decreases more
than this there may be wiring prob-
lem
Water does not enter bowl during
fl ush or water add cycle
Water supply line kinked or not con-
nected
No power to water pump
Water supply has been truned off
Electronic control problem
Check that supply line is properly
connected to fresh water supply.
Check for kinks in water supply line
Check that circuit breaker has not
tripped, check all pump electrical
connectors
Check water supply valve at mani-
fold
Call Tecma at (800-521-3032)
Water livel in bowl has changed after
fl ush
Flush refi ll mode has been changed Reprogram fl lush refi ll mode; see
Techma owner’s manual
Water continues dripping briefl y into
bowl after fl ush cycle is complete
Toilet is installed below water line
with vacuum breaker in water supply
line
Normal operation; if only a small
amount drips from the nozzle
Bowl drains dry after fl lush Water is siphoning out of the bowl Discharge hose from macerator
pump bent. Straighten hose
Wall switch does not appear to light
up or does not stay lit
No power to toilet
Wall switch not properly connected
to toilet
Wall switch has entered sleep mode
Check that breaker is not tripped.
Check electrical connectors are mat-
ed
Ensure wall switch electrical connec-
tor is fully engaged at controller
Wall switch enters sleep mode after 8
hours of continuous inactivity but re-
mains functional. No action needed
Wall switch electronics problem Call Tecma at (800-521-3032)
Toilet is inoperative and there is no
lighting in the wall switch
No power to toilet Check that breaker is not tripped.
Ensure all electrical connectors are
mated. Call Tecma.
TOILET (TECHMA) DIAGNOSTIC CHART
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