63
Did you insert the test strip
rmlyintothemeter?
Check Action
If not, retest with a
new bottle of test strips.
Were the test strips stored correctly
(between34–86°F[1–30°C])?
Was the bottle cap replaced
immediately after removing
ateststrip?
Did you follow the
procedurecorrectly?
Isthemeterdamaged?
Doesitshowanerrorcode?
Make sure the test strip is inserted
all the way into the test strip port.
See diagram on page 58.
Reread ‘Performing a Control
Solution Test’ (pages 55–61) and retest.
If yes, contact Customer Service at
855.776.0662, 7 a.m. to 7 p.m. central
time, 7 days a week.