TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Device fails to power
ON. The LED screen
does not illuminate.
Fuse open? Check MAIN fuse with OHM
Meter for continuity. Replace if
open.
Facility Outlet not correct
power?
Check Device Specs with facility
outlet power
Faulty Power Cord Replace Power Cord
Faulty Power Switch Replace Power Switch
Digital Thermostat is
not reading correctly
or fluctuating up and
down.
Defective Digital
Thermostat Control
Replace Digital Thermostat
Control
Device does not heat.
Device and LED are
illuminated.
Is water level at Max Fill
Line?
If YES, see #2
Was unit filled with distilled
water?
If YES, add a few cups of tap
water
Possible dirty and/or
contaminated temperature
sensor housing
Clean the temperature sensor
element
Faulty Heating Element Replace Heating Element
Device begins heating
but never reaches
desired temperature
and/or SET TEMP.
Water temperature sensor
out of calibration
Calibrate water temperature
sensor
Faulty element temperature
sensor
Replace sense-heating-element
Faulty water temperature
sensor
Replace water sensor
Faulty element Replace heating element
Device heating above
or below SET TEMP.
Faulty water temperature
sensor
Replace water sensor
Faulty control board Replace control board
11
*NOTE: Temperature reading from external thermometers may dier from displayed
temperature based on location of temperature reading, and type of thermometer used.
If in any case the suggested Troubleshooting Solutions DO NOT remedy the problem(s)
you are experiencing, contact Richmar Tech Support for additional information.
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