ERROR CODES
12
In the event an Error Code is displayed on the screen, reference the error code chart below.
From the home screen, press the right arrow to enter the Settings Menu. Press the down
arrow to ERRORS is highlighted blue. Press right arrow to accept. Depending on the
displayed error code, chose from the Error #’s to determine problem and solution. Below
is a possible list of error codes:
ERROR
CODE
REASON SOLUTION
1 Water level low
Tank will not operate. Must fill the tank
and power cycle to clear error and/
or request tank service to repair level
sense subassembly
2
Water temperature over set
temperature –for longer than 2 hours
with no reduction in temperature
Request tank service to repair element
and/or thermistor and/or main board
3
Water over max temperature –
currently 150°F (65°C)
Request tank service to repair element
and/or thermistor and/or main board
4
Element over max temperature –
currently 302°F (150°C)
Request tank service to repair element
and/or thermistor and/or main board
5
Thermistor open circuit / short
circuit
Request tank service to repair
thermistor
6
Water thermistors discrepancy –
dierence of 50°F (10°C) between
the mid and top water thermistors
Request tank service to repair element
and/or thermistor and/or main board
7
Element thermistors discrepancy –
dierence of 86°F (30°C) between
the 2 element thermistors
Request tank service to repair element
and/or thermistor and/or main board
8
Undercurrent – current below 0.5A
through elements
Request tank service to repair element
and/or main board