In the event an Error Code is displayed on the screen, reference the error code chart below.
From the home screen, press the right arrow to enter the Settings Menu. Press the down
arrow to ERRORS is highlighted blue. Press right arrow to accept. Depending on the
displayed error code, chose from the Error #’s to determine problem and solution. Below
is a possible list of error codes:
ERROR
CODE
REASON SOLUTION
9
Overcurrent – current over 5A
through elements when on. 300mA
when o
Request tank service to repair element
and/or main board
10
Communications fail – No
communications to level sense
Request tank service to repair level
sense cable and/or level sense
subassembly and/or main board
11
Overvoltage – voltage over 180V
through elements. 10V when o
Check the tank is only being supplied
by 110V
12
Undervoltage – voltage under 70V
through elements.
Check the tank is only being supplied
by 110V and/or request tank service to
repair main board
13 Element thermistor trip
Request tank service to repair element
and/or thermistor and/or main board
14 Water thermistor trip
Request tank service to repair element
and/or thermistor and/or main board
15 Relay trip
Request tank service to repair element
and/or thermistor and/or main board
13
ERROR CODES
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