8. Troubleshooting
This chapter provides solutions to common problems and it also explains how to correct unwanted print
results.
Error & Status Messages on the Control Panel
This section explains what the messages that appear on the control panel mean and what to do when a
particular message appears.
Status messages
Message Explanation Recommended Action
Offline The machine is Offline. To start printing, switch the
machine to online by pressing
the [Stop/Start] key on the
control panel.
Processing... The machine is printing. Wait a while.
Ready This is the default ready
message.
The machine is ready for use.
No action is required.
Calibrating... The machine is calibrating. Wait a while.
Printing... The machine is printing. Wait a while.
Please wait The machine is waiting for the
next data to print.
Wait a while.
Warming up... The printer is warming up or
toner is being supplied.
Wait until "Ready" appears on
the display.
Messages
Message Explanation Recommended Action
Size Msmtch: # Start/JobReset The paper size setting in the tray
# (1, 2, bypass) differs from
that of actual paper size in the
tray.
Load paper of the selected size
in the tray, and then press the
[Stop/Start] key to continue
printing.
Press the [Job Reset] key to
cancel printing.
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