Ricoh B064 - Page 379

B140 SERIES AND G126 SERVICE MODE
SM 4-55 B064 Series/B140 Series/G126
Trouble-
shooting
SC No. Symptom Possible Cause
Finisher paper exit guide plate motor error 736 B
The paper exit guide plate motor
starts but the paper exit guide plate
HP sensor does not activate within
750 ms. After 2 counts, the SC is
logged as a jam.
• Guide plate HP sensor defective
• Sensor harness disconnected, defective
• Paper exit guide plate motor defective
• Finisher main board defective
• Guide plate motor overload due to
obstruction
Trimmed staple waste hopper full 737 B
The hopper that holds the waste
from staple trimming is full.
• Staple waste hopper full
• Staple waste sensor defective
Finisher pressure plate motor error 738 B
The pressure plate motor switches
on but does not return to the home
position within the prescribed time
after 2 counts.
• HP sensor defective
• Harness disconnected, defective
• Motor defective
• Finisher main board defective
• Motor overload due to obstruction
Finisher folder plate motor error 739 B
The folder plate motor turns on but
the plate does not return to the
home position within the prescribed
time for 2 counts.
• Plate HP sensor defective
• Harness disconnected, defective
• Folder plate motor defective
• Finisher main board defective
• Folder plate motor overloaded due to
obstruction
Finisher front saddle-stitch stapler motor error 740 B
Saddle-stitch stapler motor fails to
operate within 450 ms within 2
counts..
• HP sensor defective
• Harness disconnected, defective
• Stapler motor defective
• Finisher main board defective
• Stapler motor overloaded due to
obstruction
Finisher rear saddle-stitch stapler motor error 741 B
Saddle-stitch stapler motor fails to
operate within 450 ms within 2
counts.
• HP sensor defective
• Harness disconnected, defective
• Stapler motor defective
• Finisher main board defective
• Stapler motor overload
Finisher jogger side fence motor error 742 B
The jogger motor turns on but the
side fences to not return to the
home position within 340 pulses for
2 counts.
• HP sensors defective
• Harness disconnected, defective
• Motor defective
• Finisher main board defective
• Motor overload
Finisher shift motor errors 743 B
For the optional jogger unit for the
B706 finisher: During the return
operation, the shift jogger motor or
shift jogger fence lift motor did not
return to the home position within
the set number of pulses.
• HP sensor of shift jogger motor, harness,
connector defective, or motor
disconnected
• HP sensor, harness, connector of
retraction motor defective, or motor
disconnected
• Shift jogger motor defective
• Shift jogger fence lift motor defective
• Finisher main control board defective