Ricoh G-P3 - Page 112

SC
[Level]
Symptom Possible Cause/Required Action
819 Kernel stop
[0696e]
[B]
Process error
System completely down
• Defective RAM DIMM
• Defective controller
• Software error
1. Check and/or replace the RAM DIMM.
2. Replace the controller.
[0766d]
[B]
VM full error
Unexpected system memory
size
• Defective RAM DIMM
• Defective controller
• Software error
1. Check and/or replace the RAM DIMM.
2. Replace the controller.
[4361]
[B]
Cache error
Cache error in the CPU
• Defective CPU
1. Replace the controller board.
[----]
[B]
The others
Error in OS
• Defective memory
• Defective flash memory
• Defective CPU
1. Replace the controller board.
820 Self-Diagnostic Error: CPU
[B]
[0001-0015] [000A-000D]: Detailed error code
During the boot monitor
program and self-diagnostic,
any exception or cut-in are not
supposed to happen. If these
happen, it is defined as SC.
• Defective CPU device
• Defective boot monitor program or self-diagnostic
program
1. Replace the controller board.
2. Reinstall the system firmware.
Service Call Conditions
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