Ricoh M199 - SYSTEM MAINTENANCE REFERENCE

SM v M199/M200/M203/M204
Exiting the Maintenance Mode Menu ................................................. 4-18
Menu List ............................................................................................ 4-18
4.1.5 SIZE MISMATCH DETECTION MENU ........................................... 4-20
Entering the Size Mismatch Detection Menu ...................................... 4-20
4.2 CONFIGURATION, MAINTENANCE AND TEST PAGE INFORMATION 4-21
4.2.1 OVERVIEW .................................................................................... 4-21
To Print the Configuration Page/ Test Page/ Maintenance Page (Printer
Models) .............................................................................................. 4-21
To Print the Configuration Page/ Maintenance Page (MF Models) .... 4-21
4.2.2 ERROR LOG .................................................................................. 4-22
4.2.3 COUNTER AND COVERAGE (ONLY FOR PRINTER MODELS) .. 4-23
Configuration Page............................................................................. 4-23
4.3 FIRMWARE UPDATING .......................................................................... 4-24
4.3.1 CHECKING THE MACHINE FIRMWARE VERSION ...................... 4-24
To Print the Configuration Page (Printer Models) ............................... 4-24
To Print the Configuration Page (MF Models) .................................... 4-24
4.3.2 UPDATING THE CONTROLLER FIRMWARE ............................... 4-25
Procedure ........................................................................................... 4-25
4.3.3 UPDATING THE ENGINE FIRMWARE .......................................... 4-28
4.3.4 BOOT LOADER FIRMWARE ......................................................... 4-30
5. TROUBLESHOOTING................................................................... 5-1
5.1 SERVICE CALL CONDITIONS .................................................................. 5-1
5.1.1 SUMMARY ....................................................................................... 5-1
5.1.2 ENGINE SC ...................................................................................... 5-1
SC 1xx (Other Error) ............................................................................ 5-1
SC 2xx (Laser Optics Error) ................................................................. 5-2
SC 3xx (Charge Error) .......................................................................... 5-3
SC 4xx (Image Transfer and Transfer Error) ........................................ 5-4
SC 5xx (Motor and Fusing Error).......................................................... 5-5
SC 6xx (Communication and Other Error) .......................................... 5-10
5.1.3 CONTROLLER SC ......................................................................... 5-11
SC8xx ................................................................................................. 5-11
5.2 ERROR CODES ...................................................................................... 5-12
5.2.1 OVERVIEW .................................................................................... 5-12
5.2.2 ERROR CODES LIST..................................................................... 5-12
5.3 FAX ERROR CODE DEFINITION (ONLY FOR MF MODELS) ................ 5-16
5.3.1 BASIC ERROR CODE STRUCTURE ............................................. 5-16
Digit 5 (far left): TX or RX ................................................................... 5-16
Digit 4: Coding (MH/MR/MMR/JBIG) .................................................. 5-16