SC Code Descriptions 
SM  6-16  D245/D246/D247 
 
SC No.  Level  Error Name/Error Condition/Major Cause/Solution 
502-02  B  2nd tray (option) error (lowering error) 
The tray lift sensor does not turn off for 1,000 msec. after the 
tray bottom plate has started to lower when the upper limit and 
paper load are simultaneously detected at the power-on or tray 
installation. 
* If the machine detects an error five times consecutively, this 
SC is issued. 
   
  Tray lift motor error or harness disconnected 
  Tray lift sensor error or harness disconnected 
  Each harness damaged 
  Main board defective 
  Foreign matter, such as paper scrap, is caught between the 
tray and tray lift motor or in the tray. 
  Paper set fault 
  Bottom plate defective 
  Paper feed roller missing 
  Tray lift sensor feeler defective 
      Reload the paper. 
  Remove the foreign matter. 
  Replace the tray lift motor. 
  Reconnect the connector. 
  Replace the harness. 
  Replace the tray lift sensor. 
  Replace the main board. 
  Replace the paper feed roller. 
  Replace the tray lift sensor feeler 
  Replace the tray bottom plate. 
  Replace the tray.