Troubleshooting When Using the Printer Function
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If the problem cannot be solved, contact your sales or service representative.
Duplex printing is
malfunctioning.
Duplex printing
cannot be done
with a tray for
which [Off] has
been specified
as Paper Type
on the System
Settings menu.
Change the Paper Type setting for the tray to [On] on the
System Settings menu. See “System Settings”, General Set-
tings Guide.
When using Win-
dows 95 / 98 /
Me / 2000 / XP,
Windows Server
2003, or Windows
NT 4.0, combined
printing or book-
let printing does
not come out as
expected.
The correct ap-
plication or
printer driver
settings are not
made.
Make sure the application's paper size and orientation set-
tings match those of the printer driver. If a different paper size
and orientation are set, select the same size and orientation.
A print instruc-
tion was issued
from the com-
puter, but print-
ing did not start.
User code man-
agement may
have been set.
Ask the administrator about valid user codes. To print, the
user code must be entered from the printer driver.
Printing by
Bluetooth is
slow.
• The number
of jobs ex-
ceeds the ca-
pacity of the
machine.
• A communi-
cation error
might have
occurred.
• Interference
from
IEEE802.11b
(wireless
LAN) devic-
es affects
communica-
tion speed.
•Bluetooth
transmis-
sion speeds
are not high.
• Reduce the number of jobs.
• Remove the machine from close proximity with
IEEE802.11b wireless LAN devices.
• If there are active IEEE802.11b wireless LAN devices
or other Bluetooth devices nearby, relocate the ma-
chine or deactivate those devices.
Problem Cause Solution
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