Message Cause Solution
"Problem with Hard Disk
Please call service."
The printer cannot detect the hard
disk.
Check that the hard disk installed
correctly. If the problem persists,
contact your sales or service
representative.
"Problem:Wireless card
Please call service."
The printer cannot detect a
wireless LAN interface board.
Check that the wireless LAN
interface board installed correctly.
If the problem persists, contact
your sales or service
representative.
"Pull out Print Cartridge,
shake it gently and then set
it again."
The Print Cartridge is not set
correctly.
Shake the Print Cartridge and set
it again. For details, see page 38
"Replacing the Print Cartridge".
"Reset Paper (tray name) or
[Cancel] to FormFeed."
The specified tray is not set
correctly.
Set the tray correctly, or press
[Cancel] to cancel printing.
"Replace (Black/Color)
Drum Unit."
You need to replace the Black
Drum Unit or the Color Drum Unit.
Contact your sales or service
representative.
"Replace (Black/Color)
Photoconductor Unit."
You need to replace the Black
Photoconductor Unit or the Color
Photoconductor Unit.
Contact your sales or service
representative.
"Replace Intermediate
Transfer Unit."
You need to replace the
Intermediate Transfer Unit
Contact your sales or service
representative.
"Replace Paper Transfer
Unit"
You need to replace the Paper
Transfer Unit
Contact your sales or service
representative.
"Rplcmnt Rqrd:Controlr
Board"
You need to replace the Controlr
Board.
Contact your sales or service
representative.
"SD Card
authenticatn.failed"
Authentication from the SD card
failed.
Turn the printer off, and then turn it
on again. If the problem persists,
contact your sales or service
representative.
"Set the Print Cartridge
correctly."
The print cartridge may have not
been installed correctly.
Turn the printer off, and install the
print cartridge again.
When Messages Are Displayed
85