2-51
Confidential
 Completely blank
 Image distortion
<User Check>
• Replace the drum unit with a new one.
• Replace the toner cartridge with a new one.
• Install the latest main firmware.
Step Cause Remedy
1
Dirt on the electrodes of the 
drum unit, toner cartridge and 
those of the machine
Clean the electrodes of the drum unit, toner 
cartridge and those of the machine. (Refer to 
Fig. 2-6 (P2-31) and Fig. 2-7 (P2-31).)
2
Connection failure of the laser 
unit flat cable
Reconnect the laser unit flat cable.
3 Laser unit attachment failure Reattach the laser unit.
4 Laser unit flat cable failure Replace the laser unit flat cable.
5
Dirt on the electrodes of the 
high-voltage power supply 
PCB and those of the 
machine
Clean the electrodes of the high-voltage 
power supply PCB and those of the machine.
6 Laser unit failure Replace the laser unit.
7 Main PCB failure Replace the main PCB ASSY.
Step Cause Remedy
1 Laser unit attachment failure Reattach the laser unit.
2 Laser unit failure Replace the laser unit.
3 Main PCB failure Replace the main PCB ASSY.