2-55
Confidential
 White horizontal stripes on image
 Faint print
<User Check>
• This problem may disappear after printing multiple sheets of paper.
• Replace the drum unit with a new one.
• Replace the toner cartridge with a new one.
Step Cause Remedy
1
Dirty charge electrodes Clean the electrodes of the drum unit and 
those of the machine. (Refer to Fig. 2-7 (P2-
31) and Fig. 2-6 (P2-31).)
2 Dirt on the exposure drum Perform drum cleaning.
3
Scratch or dirt on the fuser 
unit
Replace the fuser unit.
4
High-voltage power supply 
PCB failure
Replace the high-voltage power supply PCB 
ASSY.
<User Check>
• Check that the machine is positioned on a level 
surface.
• Replace the drum unit with a new one.
• Replace the toner cartridge with a new one.
Step Cause Remedy
1 Laser unit failure Replace the laser unit.
2 Fuser unit failure Replace the fuser unit.
3 Main PCB failure Replace the main PCB ASSY.