Problem Solutions
Prints do not stack properly. • Paper is damp. Use paper that has been stored properly. See
page 43 "Paper Precautions".
• If printed sheets come out curled, use the standard tray
extension. See page 11 "Guide to Components".
It takes too long to turn on the
printer.
If the printer is turned off while accessing the hard disk (for
example: during file deletion), the printer will require more time to
power-up the next time it is turned on. To avoid this time delay, do
not turn the printer off while it is in operation.
It takes too long to resume
printing.
• The data is so large or complex that it takes time to process it.
If Data In indicator is flashing, the data is being processed.
Wait until it resumes.
• The printer was in the Energy Saver mode or the Sleep mode.
To recover from these modes, the printer must warm up, and
this takes time until printing starts. For details, see page 27
"Saving Energy".
It takes too long to complete the
print job.
• Photographs and other data-intensive pages take a long time
for the printer to process, so wait when printing such data.
Changing the settings with printer driver may help to speed up
printing. For details, see the printer driver's Help.
• The data is so large or complex that it takes time for the
printer to process it. If Data In indicator is flashing, the data is
being processed. Wait until it resumes.
Attached options are not
detected in the printer
properties.
• The computer and printer are not in bidirectional
communication. You must configure attached options in the
printer properties. For details, see the printer driver's Help.
• Once you perform an automatic update of device information
using the PCL 6 or PostScript 3 printer driver's properties,
other printer drivers may not be able to establish a
bidirectional communication and cannot perform the
automatic update successfully. This only occurs with 32-bit
Windows XP. In such cases, log off and log back on to
Windows, and perform the automatic update again. If the
problem cannot be resolved, contact your sales or service
representative.
Other Printing Problems
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