Ricoh SP C360DNW User Manual

Problem Cause Solution
The printed image is different
from the image on the
computer's display.
Printing will be performed by
the printer's graphic processing
function.
PCL 6:
On the printer driver's [Detailed
Settings] tab, click [Print
Quality:Advanced] in "Menu:",
and then select [Raster] in the
"Vector/Raster:" list.
The image is too dark or too
light.
The paper type settings are not
configured correctly.
Check that the paper loaded on
the paper tray or bypass tray
matches the paper type set on
the display panel. For details
about paper type settings, see
page 46 "Paper Settings".
The image is too dark or too
light.
The paper is loaded reverse
side up. Printing on non-print
surfaces reduces print quality
and can damage the printer's
internal components.
Before printing on special paper,
check its surface carefully. For
details about special paper, see
page 54 "Paper Precautions".
Image is dirty. Use of non-recommended toner
can result in a loss of print
quality and other problems.
Use genuine manufacturer toner.
Contact your service
representative.
Vertical streaks appear on the
printed page.
The LED heads or intermediate
transfer unit is dirty.
• Clean the LED heads. For
details, see "Cleaning the
LED Heads", Operating
Instructions.
• Perform the [Cleaning]
menu from the control
panel. If the problem
persists, contact your sales
or service representative.
For details about
[Cleaning], see "Quality
Maintenance", Operating
Instructions.
Black or white streaks appear
on the printed page.
The LED heads is dirty. Clean the LED heads. For details,
see "Cleaning the LED Heads",
Operating Instructions.
4. Troubleshooting
82

Ricoh SP C360DNW Specifications

General

Color	Yes
Print technology	LED
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	9.9 s
Time to first page (black, normal)	7.2 s
Time to first page (color, normal)	8.6 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Display	LCD
Product color	Black, Grey
Market positioning	Home & office
Display number of lines	4 lines
AC input voltage	120 V
AC input frequency	60 Hz
Power consumption (max)	533.7 W
Power consumption (standby)	0.83 W
Power consumption (printing)	471.3 W
Energy Star Typical Electricity Consumption (TEC)	0.411 kWh/week
Printing colors	-
Maximum duty cycle	75000 pages per month
Sustainability certificates	EPEAT Silver, ENERGY STAR
Sound pressure level (printing)	- dB
Total input capacity	- sheets
Total output capacity	200 sheets
Duplex media weight	56 - 163 g/m²
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Letterhead, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	56 - 220 g/m²
Duplex media weight (imperial)	15 - 43 lbs
Paper tray media weight (imperial)	16 - 59 lbs
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Security algorithms	SMTP-AUTH, SSL/TLS, WEP
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Mac operating systems supported	Mac OS X 10.9 Mavericks, Y
Other operating systems supported	IBM AS/400
Server operating systems supported	Windows Server 2008 R2, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1, Windows Vista
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	2500 pages

Weight and Dimensions

Depth	515 mm
Width	400 mm
Height	360 mm