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Software don’t connect
o Error: CAN fail
When the CAN fails appear the following Error on the diagnosis software
Root causes:
a. Divers don’t install Install drivers according “Software
Installation Process” instructions.
b. Software don’t connect with Controller Check correct assembly
of cable supplement and status of it (all pins are OK).
c. Bosch tool is not connected or don’t works correctly. Check
that the led tool has green colour and when we “click” on Connect
button the led flashing and change between colour green and red.
Notice: In case of don’t solve the issue, please contact your support partner.
o Error: VCU no detected
Turn ignition on and check that the emergency switch of the bike is in on
position
Notice: In case of don’t solve the issue, please contact your support partner.
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