4. “Certificate(s) of Occupancy” means certificate(s) issued by the local government authority (or similar
organisation) which certifies that a home can be occupied.
5. “Installation Site” means the site at which the Product is originally installed.
6. “Normal Business Hours” means 8:30am to 5:00pm Monday to Friday, excluding public holidays.
7. “Operating/Installation Instructions” means the user manual or other documentation which provides detailed
instructions on the proper operation and maintenance of the Product.
8. “Other Applications” means any Product used for purposes other than Residential &Light Commercial
Applications. Other Applications may include but are not limited to factory, IT/Server room, telephone exchange,
processing area (e.g. bakery, kitchen, warehouse, swimming pool, agricultural facilities such as a nursery). Any
Product which has been installed, for whatever purpose, as a retrofit component to an existing system, will also
be classed as being part of an "Other Application" regardless of the purpose of use of the existing system into
which such product has been installed.
9. “Purchaser” means the end user of the Product, the person named as owner in the Warranty certificate, the
holder of the Proof of Purchase or the holder of a property transfer document where the Product is included as
part of the chattels.
10. “Product” means the equipment purchased by the Purchaser and described in Section 2 of this document.
11. “Proof of Purchase” means a Tax Invoice or Receipt in respect of the Product. In the case of new
constructions, a Certificate of Occupancy or a Certificate of Compliance that details the date of installation or
commissioning will suffice.
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