a) damage, problems or failure resulting from improper operation and/or inadequate maintenance by the
Purchaser (refer Purchaser’s Responsibilities section below);
b) damage, problems or failure resulting from improper or faulty installation. The Product must be installed by a
Qualified Installer in accordance with applicable regulations. Where applicable, Certificate(s) of Compliance
must be obtained by the purchaser from the Qualified Installer and presented to the Authorised Service
Representative;
c) damage, problems or failure caused by factors external to the Product including, but not limited to, faulty or poor
external electrical wiring, incorrect or faulty power supply, voltage fluctuations, over voltage transients or
electromagnetic interference, inadequate or faulty gas, drainage services, or water services, including water
pressure, and non-potable water;
d) damage, problems or failure caused by acts of God, fire, wind, lightning, flood, storm, hail storm fallout,
vandalism, earthquake, war, civil insurrection, misuse, abuse, negligence, accident, pests, animals, pets, vermin,
insects, spiders/bugs or entry of foreign objects or matter into the Product such as dirt, debris, soot or moisture;
e) damage, problems or failure caused by environmental conditions including, but not limited to, excessive
moisture, salt or other corrosive substances or atmospheric conditions;
f) Product which has been installed in a portable or mobile building, structure or application including, but not
limited to, a caravan, boat or trailer;
g) Product which has been re-installed at a location other than the original site;
h) any consumable item supplied with the Product including, but not limited to, an air filter, battery, fan belt, igniter
or cooler pad;
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