Roborock S6 Series

Roborock Customer Service Center - Technical Support
3
20. Q: Is it normal that the main brush structure on the bottom is free to move up
and down? ........................................................................................................... 16
21. Q: What's the purpose of the transparent film exposed when the main brush is
removed? ............................................................................................................ 16
22. Q: What's the purpose of the iron wires on the main brush cover? ................. 16
23. Q: What's the purpose of the white label on the bottom screw? ..................... 16
24. Q: What's the purpose of the hole on the right of the machine body? (Updated
on January 31, 2018) ........................................................................................... 16
25. Q: Why can the two wheels of the machine move up and down? ................... 16
26. Q: Why is the tread pattern of the machine designed to be serrated? ............ 16
27. Q: Is it normal that the side brush and bottom cover are scratched? .............. 17
28. Q: Is the upper cover of the machine strong enough not to be easily broken? 17
29. Q: Is the upper cover wear-resistant? ............................................................ 17
30. Q: What should I do when the laser head protective cover of the machine is
stained? ............................................................................................................... 17
31. Q: What's the black soft rubber ring on the dust bin and what's its purpose? . 17
32. Q: Why is only one side brush provided rather than two? .............................. 17
33. Q: Will the machine be affected if the packaging box is slightly
deformed/damaged? ............................................................................................ 18
34. Q: What is in the box? (Updated on March 12, 2019)..................................... 18
35. Q: Are the accessories for the Roborock vacuum cleaner compatible with Mi
Home accessories? (Updated on January 15, 2018) ........................................... 18
Use-related ............................................................................................................. 18
1. Q: Where is the best location to put the dock charger? .................................... 18
2. Q: Is a bumper strip required? ......................................................................... 19
3. Q: Can the robot be used on solid wood/composite/archaize/tiled floors? ........ 19
4. Q: What should I do if I think the robot is too noisy? ........................................ 19
5. Q: Can it clean effectively? .............................................................................. 19
6. Q: Is mopping possible? .................................................................................. 19
7. Q: How long will it take to clean my home? ...................................................... 19