55
Meter Maintenance and Troubleshooting
9
Not enough blood or control solution was
drawn into the test strip for measurement
or was applied after the test had started.
Discard the test strip and repeat the blood
glucose or control test.
Blood or control solution was applied to
the test strip before Apply drop
appeared.
Discard the test strip and repeat the blood
glucose or control test.
An electronic error occurred.
Remove the batteries, press and hold the
Power/Set/OK button for at least 2
seconds, and reinsert the batteries.
Perform a blood glucose or control test.
The temperature is above or below the
proper range for the system.
Refer to the test strip package insert for
system operating conditions. Move to an
area with the appropriate conditions and
repeat the blood glucose or control test.
Do not artificially heat or cool the meter.
The batteries may be out of power.
Turn the meter back on. If you are in a
cold environment, move to a location
with a more moderate temperature and
retest. If the message continues to
appear after several attempts, replace the
batteries. If the message reappears after
the batteries have been replaced, remove
the batteries, press and hold the
Power/Set/OK button for at least
2 seconds, then reinsert the batteries.
The time and date setting may be
incorrect.
Make sure the time and date are correct
and adjust, if necessary.
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