64 Rockwell Automation Publication 442G-UM001B-EN-P - May 2016
Appendix A   Troubleshooting and Assistance
DIA LED Not Illuminated and State LED Not Illuminated or Does Not 
Flash
Possible causes:
• Handle configuration is complete.
• DIP switch five still set to “ON” (system configuration (series or 
standalone operation not fully completed).
Remedy:
• When the handle configuration is complete, the operating voltage must 
then be switched off at the locking module for at least three seconds to 
activate the new code of the handle assembly in the locking module. As 
an alternative, 24V can be applied to the input RST for at least three 
seconds.
• Complete the device configuration (see Change Device Configuration 
(using DIP switches) on page 34) process (set DIP switch five to 
“OFF”). Restart the Access Box.
DIA LED Not Illuminated and State LED Flashes Three T
imes
The device indicates that it is ready to learn a new handle assembly. This state 
will continue for three minutes after power-up with the door open.
DIA LED Not Illuminated and State LED Flashes Approximately Every 
Three Seconds 
The device displays normal operation with the door open. If this display also 
occurs with the door close, the handle module has already been taught in and is 
being blocked on this Access Box.
Remedy:
Repeat handle configuration with a new handle assembly (see Handle 
Configuration on page 15). 
Power
State 3 x flash
DIA
Lock
Power
State flashes approximately every 3 seconds
DIA
Lock