Roland TRI-Capture User Manual

35
Troubleshooting
Problem Conrmation Resolution
Cannot play back
or record
Is the [SAMPLE RATE] switch set to “96k”?
When the [SAMPLE RATE] switch is set to “96k,”
the TRI-CAPTURE cannot record and play audio
data simultaneously. For playback, set the [MODE]
switch to “PLAY,” and for recording, set the [MODE]
switch to “REC.”
Or, set the [SAMPLE RATE] switch to “44.1k” or “48k.”
Is there another program using the
TRI-CAPTURE?
Exit all programs that are using the TRI-CAPTURE,
disconnect the TRI-CAPTURE’s USB cable, and then
reconnect it.
If the problem is not resolved, reinstall the driver
(p. 41).
Did the computer enter standby
(suspend) mode, hibernate mode, or
sleep mode while the TRI-CAPTURE was
connected?
Exit all programs that are using the TRI-CAPTURE,
disconnect the TRI-CAPTURE’s USB cable, and then
reconnect it.
If the problem is not resolved, restart the computer.
Did you disconnect and reconnect the
USB cable while using the TRI-CAPTURE?
Exit all programs that are using the TRI-CAPTURE,
disconnect the TRI-CAPTURE’s USB cable, and then
reconnect it.
If the problem is not resolved, restart the computer.
Is the computer’s volume setting turned
down?
Adjust the computer’s volume setting (p. 39).
Are you using voice communication
software? (Windows 8/Windows 7)
Disable automatic volume adjustment (p. 40).
Was the TRI-CAPTURE connected to
the computer while the computer was
starting up?
Connect the TRI-CAPTURE after the computer has
started up.
With some computers, the TRI-CAPTURE cannot be
used if it is connected to the computer while the
computer is starting up.
Is the driver’s audio buer size too small? Increase the buer size (p. 43).
Did the computer perform a processor-
intensive task while you were using the
TRI-CAPTURE?
Stop playback or recording, and then try playing
back or recording again.
If the problem is not resolved, exit all programs
that are using the TRI-CAPTURE, disconnect the
TRI-CAPTURE’s USB cable, and then reconnect it.
Cannot play or
record 24-bit
audio data
Does your software support 24-bit audio
data?
Check whether your software supports playback
and recording of 24-bit audio data.
Is the software set correctly?
Make sure that your software is set to play and
record 24-bit audio data.

Roland TRI-Capture Specifications

General

Brand	Roland
Model	TRI-Capture
Category	Accessories
Language	English