34
Troubleshooting
Problem Conrmation Resolution
Sound is
interrupted
during playback
or recording,
sound drops out
Is the monitoring function of Windows
enabled? (Windows 8/Windows 7)
Disable the monitoring function (p. 40).
Did you try to play back or record
immediately after the computer started
up or after it woke up from sleep mode?
Wait a while before attempting playback or
recording.
Noise or
distortion occurs
elsewhere than in
the playback from
your computer
Is a guitar connected?
Move as far away from the computer as possible.
If the noise decreases when you lower your guitar’s
volume, it may be that your guitar’s pickups are
being aected by noise from your computer or
display.
Could you have left an unused
microphone, guitar, or audio device
connected?
Disconnect the unused microphone, guitar, or
audio device, and then turn the corresponding
knob ([INPUT 1 (MIC)], [INPUT 2 (GUITAR)], or [INPUT
3 (AUX)]) to the left fully.
Do you have a MIDI sound module and
the TRI-CAPTURE connected to your
computer with the USB cables, and have
the output of the MIDI sound module
connected to the input jack of the
TRI-CAPTURE?
Connect the MIDI sound module and the
TRI-CAPTURE to a self-powered USB hub (a USB hub
that uses an AC plug).
Have you connected the ground
terminal?
You may be able to solve the problem by
grounding a metal component of your computer or
the ground pin of your computer’s AC adaptor.
Also check whether there might be a device nearby
that is emitting a strong electromagnetic eld, such
as a television or microwave oven.
Recorded sound
is too loud or too
soft
Is the input level appropriate?
Use the [INPUT 1 (MIC)], [INPUT 2 (GUITAR)], or
[INPUT 3 (AUX)] knob to adjust the input level. If
your software has an input level adjustment, check
the input level setting.
Does the sensitivity of the microphone
match the input level of the
TRI-CAPTURE?
The TRI-CAPTURE’s microphone input level is -60
dBu. If the sensitivity of the microphone is low, the
level will be low.
Cannot play back
or record
Is the driver installed? Install the driver (p. 14).
Are the software’s input device and
output device congured?
Select the TRI-CAPTURE as the input and output
device (p. 21).
Is the TRI-CAPTURE’s REC MODE
indicator o?
Make sure that the TRI-CAPTURE is connected to
the computer correctly.
If the problem is not resolved, reinstall the driver
(p. 41).