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Managing the Access Point
Working with Event Logs and Syslog Servers
5. When the “Save as...” dialog box appears, find a convenient location on your local
computer to save the file, and change the file extension from html to txt.
6. Click Save to save the supportinfo.txt file to your computer.
7. If required, repeat this procedure for the tr069info.txt file.
You have saved the AP log file(s) to your computer. You can now sent them to Ruckus
Wireless Support.
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